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CouncilSoft

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Website maintenance

Website maintenance and WordPress support, handled every month

Small-business websites rarely break all at once. A plugin falls behind, a backup quietly stops running, a contact form stops sending, and nobody notices until a customer mentions it. Our care plans keep WordPress sites updated, backed up, secure and quick, with small content edits included each month. We also look after content on Wix, Squarespace, Webflow and Shopify sites.

From $149/mo. Your free audit comes with an exact quote.

Sound familiar?

Signs your site needs a regular caretaker

  • WordPress keeps saying there are updates, and we're afraid to click.
  • We honestly don't know when the site was last backed up.
  • The contact form stopped working and we found out weeks later.
  • Pages crawl, especially on a phone.
  • Changing our hours means chasing someone who's hard to reach.
  • Our host sent a warning about an outdated PHP version.
What's in a care plan

Everything a WordPress site needs to stay healthy

  • Tested updates

    WordPress core, plugins and themes are updated on a staging copy first where the site allows it, then checked on the live site: pages, forms and checkout.

  • Scheduled backups

    Backups run on a set schedule, and we take a fresh one right before any update or change, so a bad update or a hack never means starting over.

  • Security and login hardening

    Malware scanning, a firewall, limited login attempts and two-factor sign-in for every admin. Security researchers report that about nine in ten new WordPress vulnerabilities are found in plugins, so we keep your plugin list short and current.

  • Uptime and hosting checks

    We get an alert when the site goes down, keep an eye on your SSL certificate and make sure your host runs a supported PHP version (WordPress recommends 8.3 or newer).

  • Speed tuning

    Page caching, resized and compressed images, and plugins you no longer need removed, all measured against Google's Core Web Vitals.

  • Monthly edits and a plain report

    Send us new text, photos, a staff change or holiday hours and we'll make the edits. Each month you get a short report on updates, backups, uptime and anything that needs your decision.

Hacked or broken site

WordPress hacked? We'll clean it up and close the door behind it.

It happens to careful owners too, usually through an old plugin, a reused password or a forgotten test copy of the site. The signs are hard to miss: visitors bounced to spam pages, a “This site may be hacked” note under your listing in Google, a warning in Search Console's Security issues report, or a suspension notice from your host. We remove the malware, find and patch the way in, restore clean files where needed and ask Google to review the site. Google says reviews take from a few days to a few weeks, depending on the problem. We handle slow sites and white screens after a bad update the same way: find the cause, fix it, and explain it in plain English.

  • Malware removed from files and the database, and injected spam pages cleaned out
  • Passwords reset, unknown admin accounts removed and the hole that let them in patched
  • A clean restore from backup when that's the faster, safer route
  • A review request in Search Console once the site is clean
  • Slow sites traced to the real cause: heavy plugins, oversized images, missing caching or an old PHP version
  • No blame and no lecture, just a fixed site and a plan to keep it that way
How it works

How website care works

  1. Health checkWe review your updates, plugins, backups, hosting and PHP version, then tell you plainly what's risky right now.
  2. Catch-up and setupOverdue updates are applied carefully, unused plugins come out, and backups, monitoring and the firewall are switched on.
  3. Monthly careUpdates, backup checks, security scans and your content edits happen on a regular schedule, not only when something breaks.
  4. Report and heads-upYou get a short report every month, plus advance notice of anything that needs a decision, like a premium plugin renewal or a hosting upgrade.
Pricing

What changes the price of a care plan

Care plans are monthly and priced on how much looking after your site needs. The starting price covers a typical small-business WordPress site. These are the things that move it.

From $149/mo. Your free audit comes with an exact quote.

What changes the price

  • How many plugins the site runs, and how many are premium or custom-built
  • WooCommerce stores, bookings or member logins that need checking after each update
  • How many content edits you expect each month
  • Whether your current host is a good fit or you move to one we recommend
  • A one-time clean-up for a hacked site or a long backlog of updates
  • Wix, Squarespace, Webflow or Shopify sites, where the platform handles updates and we focus on content
FAQ

Questions owners ask us.

How much does website maintenance cost?

Monthly care is priced on how complex your site is and how many edits you need. The starting price is on our services page, and the free audit shows which plan fits before you commit to anything.

Can you take over my existing WordPress site?

Yes, even if someone else built it. We start with a health check and take a full backup before touching anything. A site that's years behind on updates sometimes needs to be caught up in stages, and we'll tell you if that's the case.

Will updates break my site?

Updates can clash with each other, which is why we test them first and take a fresh backup right before. If something does go wrong, we roll it back and sort out the conflict before trying again.

What happens if my site gets hacked while you're looking after it?

We clean it up as part of your plan and work out how it happened. Regular updates and the firewall make a hack much less likely, and if one does get through, a recent backup is ready to restore.

My WordPress site is hacked right now. Can you help if I'm not a client?

Yes. Call us at 215-801-6036 and we'll do a one-time clean-up, patch the way they got in and request a review from Google. Afterward, a care plan is there if you want it, with no pressure.

Do you host my website?

We don't resell hosting. We recommend a host that suits your site, you sign up in your own name, and you give us delegate access to manage it. The account, the billing and the site always stay yours, and you can remove our access at any time.

Do you maintain Wix, Squarespace or Shopify sites?

Yes, on the content side. Those platforms handle their own software updates and security, so our work there is edits, new pages, images, speed and search checks rather than plugin updates.

Do I need a long-term contract?

We'll walk you through the terms with your quote, so you know exactly what you're agreeing to before your plan starts.

Compare all prices →
  • Website redesign

    Redesigns and platform moves that keep your rankings: a modern, faster site with every old page redirected.

    From $1,500

  • Website design

    Fast, mobile-first sites with service and city pages, clean schema and AI-ready content.

    From $1,500

  • Local SEO

    Profile optimization, weekly posts, review replies, citations and map-pack tracking.

    From $499/mo per location

Not sure what shape your site is in?

Start with the free audit. Along with how you show up in local search, we'll flag outdated software, missing backups and slow pages.

Get my free visibility auditFree · No commitment · No jargon